Policies

POLICIES

Making the choice to book at the Artisan Inn reflects an understanding and an agreement to respect the policies listed below.

HOW WE WORK
With over 30 years of experience we have determined that we can offer the best experience by being everything to someone instead of trying to be something to everyone. If you’re not sure that what we offer is what you are looking for, please review our policies and feel free to reach out to discuss anything you may have questions about. We can help with suggestions of fellow businesses that fit what you are looking for.  We hope you can recognize that these polices were all set based on past experiences. One day , long after we are no longer running the business, we may just write a tell all book revealing the multiple stories behind each policy that will make you both laugh and cry. (Most of them made us cry at the time, but we are learning to laugh at them now) Until then, please trust that we have made these decision in the interest of the collective guest experience that we advertise.

General Rental Policies (pets, smoking, house rules, events, maximum number of people in the house)

Travelling With Children Minimum Age Information: Accommodations and Dining

WHAT HAPPENS WHEN YOU NEED TO CANCEL

Accommodation Cancellation Policy (standard policy and 2021 Covid-19 related cancellations)

How Cancellation Policies Apply to Reservations Made Using a Gift Certificate

Cancelling a Dinner Reservation Within 24 hours of the Reserved Time

POLICIES AROUND 2020 GIFT CERTIFICATES ISSUED IN LIEU OF REFUNDS DUE TO COVID-19

Using Gift Certificates issued in 2020 as a result of Covid-19 shut down