WORK IN TRINITY, NEWFOUNDLAND
POSITIONS AVAILABLE:
Front Desk / Guest Experience Agent: Full-Time Seasonal, Available 2024 Season starting early May
Property & Outdoor Area Maintenance: Full-Time Seasonal, Available 2024 Season starting mid-April
Evening Dining Room Assistant: Part-Time Casual Shifts available starting late mid-June
Find Details about each position below!
FRONT DESK / GUEST EXPERIENCE AGENT: FULL-TIME POSITION AVAILABLE 2024 SEASON
With our full-time Front Desk Agent no longer living in Trinity, we are looking to refill this position. We are looking for an individual who can work full-time for the 2024 season. Our goal is to find a member for our team who can start in this position and has a desire to develop their role within the business to take on more responsibilities of general operations.
HOUSING OPTION: This position comes with the option of renting our staff house, located within a 10-minute walk of the business, for 6 months or year-round for a candidate looking to relocate full-time to the Bonavista Peninsula.
Here is what Dale, our last Front Desk Agent said about her job: “I can actually say that the staff I worked with at the Artisan Inn was one of the best I have worked with ever. My job in the office was also a job like no other. I truly enjoyed it.” Feb 25, 2024
Tasks Associated With Front Desk / Guest Services
-Receive and process accommodation reservations in person, over the phone, via social media & email, and process through our online booking system.
-Assist guests upon arrival with check-in and area orientation.
-Receive and process dinner reservations in person, over the phone or via our online reservation system, and process through our online booking system.
-Assist dining room staff with setting up the dining room, seating guests, and providing occasional drink service to guests when dining room servers are very busy. (typically as we switch between he early sitting to the late dinner sitting.)
-Create documents such as menus, schedules & forms.
-Update information in our digital concierge service system. (Training provided)
ADDITIONAL TASKS WITH THIS POSITION SHOULD WE FIND AN APPLICANT WITH APPROPRIATE EXPERIENCE.
-Research, compose and format information for social media posts, blogs and special projects.
-Assist with organizing and carrying out small special events at the business.
Task-specific training for the majority of duties will be provided on the job.
Job Requirements To Note
-Must have a vehicle and a valid driver’s license.
-must have a smartphone and be willing to install apps and learn to use apps our team uses for communication.
-Must have the ability to work on one’s feet , go up and down stairs often. Must also be able to sit for long periods and work at a computer.
Practical details
-Pay will be discussed and determined based on the level of skill the successful applicant brings to the position. This position also receives a percentage of even dining room gratuities.
-This position is predominantly scheduled between 12-8pm daily, 5 days a week. There is some flexibility in this which can be discussed if you are being considered for this position. Please include details in your cover letter regarding availability. The successful applicant must be comfortable driving in the dark during the months when it is dark before 8pm.
-This is a seasonal position beginning in early-mid May and ends late October.
-The successful applicant will be working on the second floor of the Twine Loft restaurant. Should an applicant have a food allergy that impacts their ability to work in this setting it should be disclosed during the interview process.
-We would love to hire someone who wishes to eventually take on more responsibility at the inn with regard to management duties. If this is of interest to you, please let us know in your cover letter!
How to apply
Email: Please submit a resume to Marieke Gow mgow@trinityvacations.com
Note Marieke will be out of the country until March 26 so all correspondence until then must be via email.
Email title: Front Desk Job Application
The following items are required:
-A resume with educational background, work history, and other details of interest.
-2 references (you may wait until you have been interviewed and we have expressed interest in providing references)
-A cover letter: Not only does the cover letter allow us to know more about you and why you would like to work in this position, but it also serves as a demonstration of your written communication skills.
PROPERTY & OUTDOOR AREA MAINTENANCE
Tasks Associated With This Position
Preferred Qualifications / Experience / Job Requirements
Additional Details
How to apply
Email: Please submit a resume to Marieke Gow mgow@trinityvacations.com
Note Marieke will be out of the country until March 26 so all correspondence until then must be via email.
Email title: Property and Outdoor Area Maintenance
The following items are required:
-A resume with educational background, work history, and other details of interest.
-2 references (you may wait until you have been interviewed and we have expressed interest in providing references)
-A cover letter or details in your email that tell us about why you wish to work in this position.
EVENING DINING ROOM ASSISTANT
We are looking for someone to assist in our dining room 1-2 days per week. This position is to be an extra set of hands for our principal service team so we can ensure our guests are getting the best service possible and busy periods do not become overwhelming for our team. We deliver the experience of a set menu 3-course meal with professional and attentive service, however, we aim to create a relaxed atmosphere for our guests. Our dining room staff (front and back-of-house) function together as a team. This position is perfect for someone who is energetic, loves working in a team setting, and enjoys meeting new people from all over the world.
Tasks Associated With This Position
-Setting up the dining room
-Stocking drinks and garnishes
-Drink service on the deck (beer, wine, and cocktails)
-Taking dining reservations from walk-ins
-Confirming allergies and dietary restrictions
-Handling payments
-Assisting cook with plating meals
-Assisting dishwasher with putting clean dishes away
On-the-job training for the majority of tasks is provided
Candidates willing to be trained on evening meal dinner service (in case an extra server is required should a staff member have an emergency and not be able to come to work) will be preferred.
Practical details
Pay will be discussed upon application. In addition to hourly wages, the position also includes a percentage of dining room gratuities.
This position is predominantly scheduled between 3:00pm or 4:00pm-8:30pm daily. The start time may be negotiable on certain dates. The majority of shifts will be between June through September with training happening in May.
Job Requirements
Unless living directly in Trinity, this staff member must have a vehicle and a valid driver’s license.
This staff member must be 19 years or older.
How to apply
Email: Please submit a resume to Marieke Gow mgow@trinityvacations.com
Note Marieke will be out of the country until March 26 so all correspondence until then must be via email.
Email title: Dining Room Assistant Application
The following items are required:
-A resume with work history and other details of interest.
-2 references (you may wait until you have been interviewed and we have expressed interest to provide rus with eferences, however, they will be required to be successful in receiving the position)
-A ahort cover letter: Not only does the cover letter allow us to know more about you and why you would like to work in this position, but it also serves as a demonstration of your written communication skills.
ABOUT OUR TEAM
Our team leads (general manager, head cook, head housekeeper, head office manager, head maintenance manager & head server) have received training in leadership management and communication from SHIFT People Development. We cater to an affluent clientele who are detail-oriented and looking for genuine interactions and considerate service. Guests often leave saying that watching our staff interact with each other makes our business stand out among others. For this reason, we hire just as much for attitude as we do for skill. The restaurant and accommodations industry can be demanding and fast-paced. Our team members show up for each other ready to work and support each other in finding solutions when scheduling challenges arise due to special or unexpected life events. If you are applying for a position with our establishment please provide details in your cover letter that provide insight into how the position you are applying for will be a good fit with your interests and other commitments in your life.
Please find details below on the jobs we are advertising for.
Thank You,
Marieke (Pronounced Marie-kah) Gow
Pronouns She/Her
Are you wondering if you are a good fit for our team? Here are some skills & attitudes that impress us!
Organized
Reliable
Takes responsibility for learning the skills and knowledge provided
Team-oriented
Detail-oriented
Customer service-oriented
Motivated
Works well under pressure
The ability to work quickly in a fast-paced environment
Positive Attitude
Willingness to lend a hand when a fellow colleague needs it